JVC CAM Control, Not officially supported (*8), (*8) (Reference information). Everio MediaBrowser 4 BE, OK(*1), (*1)The updater is available on the Pixela's.

Check the following: • Have you installed Everio MediaBrowser™ 4/Everio MediaBrowser™ 4 BE? • Have you turned on the camcorder? • Is the USB cable connected to the computer properly? If the USB cable is connected properly and is not recognized, connect to another USB port of the computer. • Disconnect the USB cable, then restart the computer and reconnect the camcorder with the computer in the correct procedure. • Disconnect any USB devices other than the camcorder, keyboard, and mouse.

• If the camcorder is connected via a USB hub, connect the camcorder directly to the computer. • If any resident software is installed, exit and connect the camcorder.

Upload the converted files from YouTube™ / Facebook® Web site directly after converting files to.wmv format from [Share] button. If you installed security software, the connection between Everio MediaBrowser™ 4/Everio MediaBrowser™ 4 BE and the Web site may be blocked. Allow Everio MediaBrowser™ 4/Everio MediaBrowser™ 4 BE to access to the internet in this case. Contact the security software maker for how to allow specified software to access to the Internet. * Please find the latest product information and download information. [Disclaimer regarding YouTube™ / Facebook® upload functions] - When using YouTube™ / Facebook® upload function, the number of videos uploaded per hour may be restricted by their specifications.

- We do not guarantee full operations for future modifications of the YouTube™ / Facebook® specifications. - We do not guarantee full operations on every environment. Follow the procedure below to delete(uninstall) the software: Windows® XP Users • Click the [Start] menu on the Desktop screen. • Click [Control Panel].

• Double-click ［Add or Remove Programs］. • Select 'Everio MediaBrowser 4' and click [Remove]. • Follow the instructions displayed on the window to uninstall. Windows® 7/Windows® Vista Users • Click the Start menu on the Desktop screen. • Click [Control Panel].

• Double-click ［Uninstall a program］. • Select 'Everio MediaBrowser 4' and click [Remove]. • Follow the instructions displayed on the window to uninstall. Windows® 8 Users: • Display the charm by hovering the mouse cursor on the top right corner of the screen.

• Select the [Settings] charm. • Click [Control Panel]. • Click [Uninstall a program]. • Select 'MediaBrowser SE for JVC' and click [Uninstall]. • Follow the instructions displayed on the window to uninstall.

Depending on your account type, you may not be able to log on nor upload to YouTube™. * Refer to Product News and 'Download'.

Hi, Thank you for posting your query in Microsoft Community. I understand your concern, and we in Community will try to help you in the best possible way we can. Let us run an SFC scan to fix corrupt system files. System File Checker (SFC) is a utility in Microsoft Windows that allows users to scan for and restore corruptions in Windows system files. Perform System File Check (SFC), and then check if this fixes the issue. A. Right click on the Start Menu, locate and select Command Prompt (Admin). Note: If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

B. Type the following command, and then press ENTER: sfc /scannow For more information refer to this article: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows 8,8.1 (this will work on Windows 10 also) Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further. I have a JVC Camcorder model GZ-E305 BAA. I have downloaded and using Windows 10. I use Pixela Everio Media Browser 4, version 4.00.231 to backup/download files off the Camcorder. Today, I went to download some files and received the following message -- 'media browser.exe has stopped working'. Windows is searching for a solution.